Return Policy
Last updated: March 23, 2024
At [Website Name], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
Returns & Eligibility
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Items must be returned within 30 days from the date of receipt.
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The product must be unused, unworn, unwashed, and in its original packaging with all tags attached.
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We do not accept returns on final sale items, undergarments, or personalized products for hygiene and customization reasons.
Return Process
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Contact our customer support at [support email] to initiate a return.
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Pack the item securely and include the order number and proof of purchase.
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Ship the package to the return address provided by our support team.
Refunds
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Refunds will be processed within 5-10 business days after we receive and inspect the returned item.
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The refund will be issued to the original payment method used at checkout.
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Shipping fees are non-refundable unless the item was defective or incorrect.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order.
Defective or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no extra cost.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to an error on our part.
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We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Contact Us
For any questions regarding returns, email us at [support email] or visit our FAQ page