Return Policy

Last updated: March 23, 2024

At [Website Name], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:

Returns & Eligibility

Items must be returned within 30 days from the date of receipt.

The product must be unused, unworn, unwashed, and in its original packaging with all tags attached.

We do not accept returns on final sale items, undergarments, or personalized products for hygiene and customization reasons.

Return Process

Contact our customer support at [support email] to initiate a return.

Pack the item securely and include the order number and proof of purchase.

Ship the package to the return address provided by our support team.

Refunds

Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

The refund will be issued to the original payment method used at checkout.

Shipping fees are non-refundable unless the item was defective or incorrect.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order.

Defective or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no extra cost.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Contact Us

For any questions regarding returns, email us at caleafashion@gmail.com or visit our FAQ page